VG, PG which comes first? Enough already.
We talk about PG/VG ratio's all the time and when we do its almost always "PG/VG" in the discussion (oral or written) but now there is a confusing trend of markings starting to reverse this and putting the VG ratio first. What?!
So, why is this happening? Well, truthfully it is the Vaping DIY movement. When people switch to vaping there is a LOT of confusion for them. It is a whole new skillset to learn plus new terminologies and some haven't had to really use and trust math for quite some time. Because of this, they tend to lead with the higher ratio they prefer (VG) to ensure they are getting what they know or have been told they want.
Standardization is the key! Since the inception of vaping, we have been using the term as PG/VG. Admittedly it is because earlier atomizers didn't allow wicking so well and therefore needed a higher PG ratio but it is also much easier to read and is alphabetically correct as "P" comes before "V".
Order taking is also affected when customers simply say "Mix my nicotine at 60/40 please" because then, of course, we have to verify which one they want.
Lets start setting some standards for ordering, labeling and talking about our ratios.
- Customers - Never assume the manufacturer knows what you mean.
- Customers - Format your ratios in your order as "40/60 (PG/VG)" or "60/40 (VG/PG) if you have to use VG first.
- Customers - When placing orders always provide at least one correct way allowing communication with you. Fake phone numbers and emails only result in the inability for you to receive order information about shipping, delays, address corrections, ratio validations, etc.
- Retailers - List the Ratios in "PG/VG" format on your labels. If we all continue to do it then it won't confuse your customer and potentially miss a sale or sell the wrong ratio to them.
- Retailers - If a customer isn't clear on their ratios, do not ship the products until it is clear. Harsh? Not really, this ensures better customer service and a happy customer.
Wrong ratios won't hurt anyone but it will lead to disappointment and a bad experience; especially if it is not understood why the nicbase isn't performing as expected.